Do you have a knack for client success? We have the position to satiate your customer service needs. Bluelock, a leading infrastructure-as-a-service provider of cloud hosting solutions, is now hiring for the Engagement Manager role. Our team of customer-oriented cloud junkies is committed to delivering an unsurpassed customer experience.
This strategic role on the Bluelock team will leverage management, communication, and team-based skills. With client-centric priorities, the Engagement Manager provides first-line services to clients and partners. Daily duties include managing ticket requests, event communications, crisis protocol, business analysis, and client metrics.
Both an advocate and advisor for clients and the team, this collaborative position requires excellent problem solving an troubleshooting skills. Five years or more of client management experience is recommended. If you’re a customer oriented individual that shares our commitment to delivering outstanding service to clients, we encourage you learn more about the Engagement Manager opportunity.
Excellent benefits and opportunities for personal and professional growth and development await you at Bluelock! Learn more about becoming an Engagement Manager well as other opportunities at Bluelock team on our careers page.