Sales Support
At BlueLock we have clients, not customers and we understand that relationships start from the first contact you have with our sales team. Our sales team is committed to understanding your business objectives and providing you with clear information about how our solution fits your needs. We expect our sales people to be excellent listeners, well-versed in the technology and experts at our solutions. It should go without saying that we expect them always to put your interests and goals first. If that means providing you with a solution that cannot be fulfilled at BlueLock, that’s fine, too. We’ll do our best to point you in the right direction.
For sales support please contact Matt Hunckler at info@bluelock.com.
Technical Support
Managed Services
BlueLock’s virtualization and cloud computing experts are available for consultation and cloud management services, providing disaster recovery, architecture, monitoring, networking, storage expertise and more.
If you need assistance from our service team please email support@bluelock.com or for urgent requests, call us at 888-402-2583 (BLUE) option 3.
VitalSigns Portal
As a Professional or Enterprise client, you are able to access your computing environment online through the BlueLock VitalSigns platform. VitalSigns is BlueLock’s proprietary support and CloudSuite management portal where you can monitor the performance and resource use as well as log and track support cases. VitalSigns enables a high level of transparency between you and BlueLock.
To access your environment via VitalSigns, click here.
BlueLock vCloud Express Support Forums
Visit the BlueLock Support Forum to ask questions and find answers regarding your BlueLock vCloud Express environment. Click here to access the BlueLock Forum.
Clients in the Cloud
