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SALES SUPPORT

At Bluelock we have clients, not customers and we understand that relationships start from the first contact you have with our sales team.  Our sales team is committed to understanding your business objectives and providing you with clear information about how our solution fits your needs.  We expect our sales people to be excellent listeners, well-versed in the technology and experts at our solutions.  It should go without saying that we expect them always to put your interests and goals first.  If that means providing you with a solution that cannot be fulfilled at Bluelock, that’s fine, too. We’ll do our best to point you in the right direction.

For sales support please contact sales@bluelock.com.

TECHNICAL SUPPORT

Managed Services
BlueLock’s virtualization and cloud computing experts are available for consultation and cloud management services, providing disaster recovery, architecture, monitoring, networking, storage expertise and more.

If you need assistance from our service team please contact support@bluelock.com, or for urgent requests, call us at 888-402-2583 (BLUE) option 3.

VITALSIGNS PORTAL

As a Bluelock client, you are able to access your computing environment online through the Bluelock VitalSigns platform. VitalSigns is Bluelock’s proprietary support and CloudSuite management portal where you can monitor the performance and resource use as well as log and track support cases.  VitalSigns enables a high level of transparency between you and Bluelock.

To access your environment via VitalSigns, click here.

BLUELOCK PORTFOLIO™

The first cloud-aware decision support tool. Bluelock Portfolio enables customers to break down their cloud costs by region, site location, line of business or application. Identify which business units, applications or technology components compose the majority of cloud costs, and quickly pinpoint spending trends.