Gartner Recognizes Bluelock in New Critical Capabilities for Recovery as a Service Report

Leading research firm evaluates seven critical capabilities essential to the selection of RaaS providers and services.

(Indianapolis, IN – November 14, 2013) — Bluelock, a certified VMware vCloud® Datacenter provider of Virtual Datacentershosted in the public cloud, today announces that Gartner, Inc. has included Bluelock in its Critical Capabilities for Recovery as a Service1 research.

The report evaluates 11 vendors, including Bluelock, against seven critical capabilities: physical and virtual system recovery, testing and declaration, service manageability, pricing policy, resiliency, security and compliance, and value-added services. This multidimensional research report focuses on the key areas essential to the selection of RaaS providers and services for four use cases.

“We consider our inclusion in Gartner’s Critical Capabilities for Recovery as a Service to be a strong testament in our ability to understand the market’s need for simpler, more affordable disaster recovery options,” said Christopher Clapp, CEO, Bluelock. “As organizations become more reliant on the technologies that power revenue streams and operations, they need to have the right balance of technology, services and price to be insured against worst-case scenarios.”

Bluelock Recovery-as-a-Service (RaaS) enables organizations to recover applications and data efficiently and effectively in adverse situations, protecting customers from loss of revenue, data or reputation. This unique disaster recovery solution is the result of combining the benefits of a VMware-based multi-tenant cloud with the latest replication technology to get a highly reliable, testable and enterprise-grade recovery solution at a compelling price point. No application modification is required to obtain protection, and customers recover into a proven, enterprise-grade Virtual Datacenter hosted in the public cloud within a Recovery Time Objective (RTO) of four hours or less and a Recovery Point Objective (RPO) of 30 minutes or less. Bluelock also provides implementation and disaster recovery professional services.

This is the first time Gartner has published a Critical Capabilities report for Recovery as a Service. “Gartner estimates that the global RaaS market will be approximately $564 million in 2013, with a projected compound annual growth rate (CAGR) of at least 21 percent during the next three years2.”

The Gartner Critical Capabilities methodology requires analysts identify the critical capabilities for a class of products. Each capability is then weighed in terms of its relative importance overall, as well as for specific product use cases. Next, products are rated in terms of how well it achieves each of the critical capabilities. A score that summarizes how well they meet the critical capabilities overall, and for each use case, is then calculated for each product.

To learn more about how the Bluelock Recovery-as-a-Service offering can protect your important applications and data, please contact Bluelock at
or visit

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About Bluelock

Bluelock provides flexible IT infrastructure solutions, with its Bluelock Virtual Datacenters hosted in the public cloud. For companies requiring the ability to respond to change more quickly and get more out of their technology investments, Bluelock solutions offer scalable and economic alternatives to traditional hosting and disaster recovery for even the most complex requirements. Bluelock’s unique customer approach leads to innovative solutions that offer unprecedented visibility and control, helping customers make better decisions about risk, agility and operational efficiency. For more information


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

1 “Critical Capabilities for Recovery as a Service” by John Morency, Robert Naegle, 07 November 2013.

2 “Market Trends: Assessment of the Rapidly Growing Market for Cloud-Based Recovery Services” by John Morency, Christine Tenneson, Kevin Knox, Ed Anderson, Warren Bell, 01 February 2013.