To face today’s business challenges, it’s crucial that organizations recognize the importance of IT transformation in driving a competitive advantage. In a recent Forbes video, Bluelock’s EVP of Product & Service Development, Jeff Ton, explains that as companies are becoming more integrated with technology to perform operations, it’s creating new ways to engage with customers and provide meaningful service. He states that this digital transformation is best owned by the CIO and other IT leaders.

Watch the full video: