For over a decade, Bluelock has partnered with a wide range of industries to deliver IT systems availability. We are committed to the data resiliency and continuity of our clients, and are always looking for new ways to bring value to their organizations. For this reason, we recently partnered with ALM (parent company of Legaltech News, Law.com, The American Lawyer, etc.) to undertake an online reader survey of IT professionals within the legal industry.

What Are the Results?

  • Respondents were unsure of their testing methods or had no testing at all
  • Respondents expressed “data security”, “budget” and “overburdened IT teams” as the greatest challenges to their firms’ continued IT operations
  • Respondents claimed they were receiving increased pressures from auditors and clients
Legal Survey eBook

Click on the image to read the full survey results

What Do the Results Imply?

In short, there are a lot of disconnects. 62% of law firms aren’t testing their DR plans sufficiently, given that they have no plan or aren’t sure what type of testing they do. Because the purpose of DR testing is to identify weaknesses in resiliency, this leaves a security risk to a firm’s operations. If DR plans aren’t challenged, law firms fail to mitigate risks because they aren’t looking for vulnerabilities. Because 69% of respondents expressed “data security” as their biggest challenge, it looks like they could be addressing this concern with more vehemence.

In addition, 42% of respondents stated an increase in client concerns about IT operations and data retention and 51% agreed that audits and regulations are an increasing pressure. With the rate of cyber breaches today, it’s no surprise that clients and auditors are concerned when law firms cannot articulate their readiness for disaster. 68% percent of respondents were confident in their DR plans, yet 40% said that “overburdened IT teams” are among their biggest challenges. Constituents may see this disconnect as an inability to properly plan and execute strategies during crisis.

What Should Law Firms Be Doing?

To navigate the challenges of the modern world, the legal industry needs to take a more proactive approach to continuity. By planning for the full gamut of threats – such as viewing security incidents as disasters and making disaster recovery a part of the firm’s overall security plan – firms can account for challenges ahead of time, even avoid disasters altogether.

Also, there should be a better dialogue around the firms’ DR strategies. Clients and auditors need to know that threats are being addressed, and taken seriously. For this reason, DR needs greater attention. If “overburdened IT teams” are a roadblock, then firms should engage with an expert third-party vendor to offload some of their time-consuming tasks. This will free up IT personnel for more focused attention on innovating the firm for the future.

As an expert extension of your IT team, Bluelock offers Disaster Recovery-as-a-Service (DRaaS)  to handle the end-to-end responsibilities of DR planning, testing and maintenance. Our client portal, Bluelock Portfolio™, provides transparency to all levels of leadership with role-based access that systems are secure. Plus, you can provision new security services with the click of a button – even from a mobile device. This focus on visibility and enablement means that you will always know how your DR plan is working and if it’s fully protected.

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