A Leader in DRaaS for a Reason

No other DRaaS provider will work as tirelessly to deliver confidence that your recovery plan will work as expected—which is why we boast the industry’s highest client satisfaction scores. To guarantee your successful recovery, our solutions are backed by the strongest service level agreements (SLAs) available anywhere.

Our Process

Any provider can deliver replication technology and the infrastructure to support it. With Bluelock, your solution is tailored, tested and maintained to ensure a secured failover environment and the networking for access is ready when your business needs it.

  • Bluelock_icons_Tailor Solutions

    Tailor Your Solution

    We consult with your team to understand your unique needs and create a custom solution that you can depend on.

  • Bluelock_icons_Test & Secure

    Test and Secure

    Our customized, rigorous tests have a 100% success rate. We ensure that if a disaster were to happen, we are over-prepared — together.

  • Bluelock_icons_Prepare

    Develop Playbook

    We develop and document all DR procedures, so that you can rest assured of swift action during time of need.

  • Bluelock_icons_Manage

    Manage Recovery

    We know your reputation depends on ensuring data and operational uptime, which means we’re on call 24/7, 365 days a year.

The Industry's Highest Client Satisfaction Scores

Client Net Promoter Score

On a scale of -100 to +100. Score of 50 is Excellent
(Polled Quarterly)

5 star client rating on G2 Crowd

5 Star Client Rating

Clients give Bluelock the highest possible score on independent review site G2crowd.com

Our clients hold us to the highest standards of information security, data privacy and business continuity. With Bluelock, there's a real partnership that enables our success achieving that continuity, privacy and security. There's listening that happens on both sides. With Bluelock’s services we don’t have to add a lot of operational effort to enable the recovery solution. Bryan Cave Logo Connie Hoffman Chief Information Officer, Bryan Cave LLP
I don't know how anyone is doing DRaaS without Bluelock Recovery Assurance and Recovery Solutions. Their product is wicked simple, flexible and slick. eMeter - logo Bryan Bond Senior Systems Engineer, eMeter, a Siemens Business
We were looking for a partner in our DR strategy and have found that with Bluelock. Their ability to handle complex environments and multiple tiers of recovery exceeded our expectations and, their Recovery Assurance program has given us confidence that we will be able to recover when needed. Walker David Walker Vice President, Information Technology, Walker Information

Unmatched Service Level Agreements

Our four SLA types are dependable and comprehensive, backed in writing with service credits to ensure end-to-end recovery with confidence.

  • Bluelock_icons_Hosting

    Infrastructure Availability SLA:

    Your recovery infrastructure will be reserved and available upon declaration.

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    Replication Service SLA:

    Replication traffic will be up and running, meaning your RPO won’t falter.

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    Recovery Team Response SLA:

    Our team is dedicated to your success and we prove it with a documented target of minutes, any day of the week or time of night.

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    Recovery Time Objective SLA:

    Most importantly, we back your recovery with a mutually agreed upon RTO, meaning your complete applications will be ready for end users when you need them.

Recognized By Trusted Analysts

Forrester Logo Grey

Named a “Leader” in 2017 Forrester Wave™: Disaster Recovery as a Service

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Gartner Logo Grey

Recognized in 2018 Gartner Magic Quadrant: Disaster Recovery as a Service

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Let’s Have a Conversation

Want reliable data protection? We design solutions that deliver confidence and work within your budget, backed by aggressive service level agreements (SLAs). Contact us today to start a conversation.

Contact Us

Strategically Partnered to Deliver Results

We select the most trusted technologies for your solution, so that it’s built to fit the unique requirements of your business.

Guide to Bluelock's Recovery Suite

Our flexible and proactive approach to recovery ensures complete confidence in systems availability and data protection, so that your IT team can focus on other, more pressing business initiatives.

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Recovery Suite Guide Side 1

Contact an Expert Today

We aren’t just a technology provider — we are a team of experts dedicated to your company’s success. We guarantee your solutions will always be supported and tailored to your needs. Complete the form below and we’ll be in touch soon.

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Based on lessons learned from 123 DRaaS customers, Gartner created this report to aid customers in the buying process to ensure strategic alignment, scoping and vendor selection will result in successful outcomes.

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